sipariş ve teslimat koşulları


I want to rebate this/these product(s)

You can rebate the bought products to Oncu Security Systems, with invoice and and explanation note which include your reason of rebate.

What should be considered in favor is as follows;

  • Refunds must be made with the original box or packaging.
  • The original box / packaging has lost the ability to reproduce the redemption, and the products that can not be bought by another customer are not accepted
  • You will need to send a petition containing the original invoice (including your subdeposits) and the reason for the return, together with the item you wish to return.
  • If the products / products you want to return are defective, the shipping fee is paid by our company. In this case, you have to send with Yurtiçi Kargo, in other cases the shipping fee belongs to the customer.
  • For products that may have a problem of incompatibility in product selection, they must be ordered with technical assistance for compatibility. Return is not possible when original packages of such products are opened. (Example: Software Products, Preparation Cards, Some computer equipment, etc.)
  • If the item to be returned is cut to the name of the company, it must be sent with the return invoice issued by the institution when returning. The products that are issued on behalf of the institution will not be accepted if the Return Fee is not withdrawn.
  • Please send the invoice together with the notice of the return of the products you want to return.

Non-Ingredient Products;

  • Mobile phones
  • Consumables (toner, cartridge, tape etc.)
  • DVD, VCD, CD media
  • All kinds of software and programs

The products submitted for return are examined by the Technical Service for compliance (if necessary, the supplier can be sent to the company for testing).

Upon approval of your Idiom, your purchase will reflect your account number or credit card refund amount according to the scheme. The refund period (1-5 days).